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Postmates Inc. [2] is an American food delivery service, founded in 2011, and acquired by Uber in 2020. It offers local delivery of restaurant-prepared meals and other goods. It offers local delivery of restaurant-prepared meals and other goods.
Service fee for customers: There is a service fee tacked on to the bill so be aware this could affect your tips. DoorDash fees start at $0.60 and go up based on the customer’s order subtotal.
In April 2020, a group of New Yorkers sued Uber Eats along with DoorDash, Grubhub and Postmates, accusing them of using their market power monopolistically by only listing restaurants on their apps if the restaurant owners signed contracts which include clauses that require prices be the same for dine-in customers as for customers receiving delivery.
Grubhub's UK competitors are Deliveroo and UberEATS. In the U.S. its competitors include Uber Eats, DoorDash, Postmates, and EatStreet. [46] In February 2020, the company announced the launch of its new Grubhub+ monthly subscription program, which offers free, unlimited food delivery from partner restaurants for a monthly fee. [47]
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In August 2021, the city of Chicago sued DoorDash and GrubHub. According to Chicago mayor Lori Lightfoot, the companies broke the law by using "unfair and deceptive tactics to take advantage of restaurants and consumers who were struggling to stay afloat during the COVID-19 pandemic." [80] DoorDash and GrubHub denied the suit's merits. [80]
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In the United States, the first restaurant food delivery service in the world began in 1995 with World Wide Waiter [25] [26] and still operates today as Waiter.com. The top three restaurant food delivery services are DoorDash, [27] GrubHub, and Uber Eats, [28] which together account for