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Use Case diagrams represent a set of Use Cases, which are textual descriptions of how an actor achieves the goal of a use case. for Example Customer Places Order. ArchiMate : ArchiMate is an open and independent enterprise architecture modeling language to support the description, analysis and visualization of architecture within and across ...
A Wardley map is a map for business strategy. [1] Components are positioned within a value chain and anchored by the user need, with movement described by an evolution axis. [ 2 ] Wardley maps are named after Simon Wardley who created the technique at Fotango in 2005 having created the evolutionary framing the previous year.
A use case diagram [1] is a graphical depiction of a user's possible interactions with a system. A use case diagram shows various use cases and different types of users the system has and will often be accompanied by other types of diagrams as well. The use cases are represented by either circles or ellipses. The actors are often shown as stick ...
Service-oriented design and development methodology (SDDM) is a fusion method created and compiled by M. Papazoglou and W.J. van den Heuvel. [1] The paper argues that SOA designers and service developers cannot be expected to oversee a complex service-oriented development project without relying on a sound design and development methodology.
The Lean value stream is a diagrammatic representation of the sequence of activities required to design, produce, and deliver a good or service to a customer. Despite the similarity in name to the Business Architecture value stream, the Lean value stream’s primary purpose is to document, analyze, and improve the flow of information or ...
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Service-oriented architecture aims to allow users to combine large chunks of functionality to form applications which are built purely from existing services and combining them in an ad hoc manner. A service presents a simple interface to the requester that abstracts away the underlying complexity acting as a black box.
"The level of customer involvement in the creation of a service is also a dimension used to classify services... Customer involvement means the level of interaction the customer has with the service system and the level to which the customer can actually affect the service delivery process." "Customer satisfaction is the most basic concept ...