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Joyce has headed Choice Hotels, which franchises 6,000 hotels, since 2008. He was at Marriott ( MAR ) for 25 years before joining Silver Spring, Md.-based Choice Hotels.
Assistant General Manager or Director of Operations/Rooms Division (after successfully completing the Certified Rooms Division Executive certification) According to the American Hotel & Lodging Educational Institute, the CHA exam consists of 200 multiple-choice questions that must be answered within a four-hour time period. [2]
A general manager (GM) is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business.
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
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At year-end 2017, Choice Hotels employed 1,987 people in its global corporate operations. [69] Stewart W. Bainum Jr. is chairman of Choice Hotels' board of directors, a position he has held since 1987. [70] Pat Pacious became president and CEO in September 2017. [71] [72] Previously, he served as Choice Hotels' president and chief operating ...
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