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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...
How to Get It: Customer service is the biggest work-at-home field, with companies including Spiegel, Hilton, Best Western, HSN, 1-800-FLOWERS, and many others using at-home reps.
Imagine a customer-service center that speaks your language, no matter what it is. ... The 10 worst states to retire in the U.S. No. 1 isn't California or New York ... A new survey from Resume ...
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