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Emotional intelligence is the ability to recognize and interpret emotions that can be used to regulate emotions and assist cognitive processes which promote emotional and intellectual growth. [28] Emotional intelligence has been researched by Carmelli (2003) in order to see its effect on employees work performance. [29] Due to the social nature ...
Although emotional labor may be helpful to the organizational bottom line, there has been recent work suggesting that managing emotions for pay may be detrimental to the employee". [14] Emotional labor and emotional work both have negative aspects to them including the feelings of stress, frustration or exhaustion that all lead to burnout.
These resources are helpful in reducing the impact of job demands on strain, but they are also useful in the achievement of work goals, and they stimulate learning, personal growth and development. One consistent finding is that the motivational potential of job resources is particularly salient in the face of high job demands.
Servant leaders also make a safe emotional work environment for employees by making acceptance a major goal. [34] Acceptance refers to having different personalities, personal views, and values as employees, and understanding that employees are not perfect. [34] They also create a psychologically ethical climate. [5]
Employee's personal resources-"...it is found that the positive perceptions that individuals hold of their own personal strength and ability allow them to be engaged with the organisation. Employee perceptions of job importance – "...an employee's attitude toward the job's importance and the company had the greatest impact on loyalty and ...
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The emotional freedom technique (also known as tapping) is an evidence-based treatment involving acupressure. This method uses physical pressure on specific sensitive points of the skin to relieve ...
Just as positive psychology focuses on exploring optimal individual psychological states rather than pathological ones, organizational scholarship focuses attention on the generative dynamics in organizations that lead to the development of human strength, foster resiliency in employees, enable healing and restoration, and cultivate ...