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Close your Outlook.com account. To permanently close your Outlook.com email account, you need to close your Microsoft account. Important: When you close your Microsoft account, your email and contacts are deleted from our servers and can't be recovered.
Closing a Microsoft account means you won’t be able to use it to sign in to any Microsoft products or services, including Outlook.com or Hotmail, OneDrive, Xbox, Skype, Office or Microsoft 365, Rewards and Microsoft Certification. You will also lose access to any saved BitLocker recovery keys.
If you close your Microsoft account, you will be offered either a 30-day or 60-day grace period during which you can change your mind and reopen your account. After that time, your Microsoft account will be permanently deleted. Reopen or restore a closed account. Go to account.microsoft.com and sign in.
Microsoft reserves the right to close all “inactive” Microsoft accounts. Except as provided below, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. If you don’t sign in during this time, Microsoft will consider your account to be inactive.
Hotmail is now Outlook.com. To sign in to your Hotmail account, go to www.outlook.com and select Sign in. If you have forgotten your username or password, use our sign-in troubleshooter, but note that if you haven't signed in to your account for more than 2 years, your account may have been deleted.
If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
If you know the account credentials, you can close the account yourself. If you don’t know the account credentials, it will be closed automatically after two (2) years of inactivity. If you have access to the account Read How to close your Microsoft account and follow the steps to Close the account. After you close your Microsoft account, you ...
For information on emerging or known issues in new Outlook for Windows, go to Fixes or workarounds for recent issues in new Outlook for Windows. Right-click Start and select Task Manager. Select Microsoft Outlook, then End task. Check to make sure that new Outlook is closed, then close Task Manager.
How to sign out of your Microsoft account everywhere. If you think someone might have unauthorized access to your account, we can protect you by signing you out from all of your trusted devices. Within 24 hours, you will be signed out of browsers, apps and anywhere else your account is used to sign in, except an Xbox console.