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QLT Consumer Lease Services, formerly AT&T Consumer Lease Services, is a New Jersey–based telephone equipment leasing company. The company provides telephone leasing services to residences and small businesses in the United States. These services include next business day replacement of the leased product for any reason.
Primarily, by using an off-premises extension (OPX) for each subscribing business, connected at a switchboard at the answering service business, the answering service would answer the otherwise unattended phones of the subscribing businesses with a live operator. The live operator could take messages or relay information, doing so with greater ...
Thinking Phone Networks was founded in 2006 by Steven Kokinos and Derek Yoo, as an enterprise software company. [7] Kokinos was previously a co-founder of BladeLogic, where Yoo was a product manager. [19] Thinking Phones' initial focus was unifying voice, text and conferencing services through an Internet-based platform.
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Key was a Bell System term of art for a customer-controlled switching system [1] such as the line buttons on the phones associated with such systems. The electrical components that allow for the selection of lines and features such as hold and intercom are housed in a panel or cabinet, called the key service unit or key system unit (KSU). [2]
IVR applications can also be hosted on the public network, without contact center integration. Services include public announcement messages and message services for small business. It is also possible to deploy two-prong IVR services where the initial IVR application is used to route the call to the appropriate contact center.
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