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  2. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Behaviors that are assertive in one circumstance may not be so in another". [25] More particularly, while "unassertiveness courts one set of problems, over-assertiveness creates another." [26] Assertiveness manuals recognize that "many people, when trying out assertive behavior for the first time, find that they go too far and become aggressive ...

  3. Politeness - Wikipedia

    en.wikipedia.org/wiki/Politeness

    Non-assertive politeness is when a person refrains from making a comment or asserting their beliefs during a discussion so as to remain polite to others present. It is also when a person goes along with a decision made by someone else so as not to appear impolite, essentially following general social norms.

  4. Persuasive writing - Wikipedia

    en.wikipedia.org/wiki/Persuasive_writing

    Persuasive writing is a form of written arguments designed to convince, motivate, or sway readers toward a specific point of view or opinion on a given topic. This writing style relies on presenting reasoned opinions supported by evidence that substantiates the central thesis.

  5. The 'Pleasanteeism' Trap: 5 Ways To Be More Assertive At Work

    www.aol.com/news/pleasanteeism-trap-5-ways-more...

    800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail. Sign in. Subscriptions; Animals. Business.

  6. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.

  7. Speech act - Wikipedia

    en.wikipedia.org/wiki/Speech_act

    For much of the history of the positivist philosophy of language, language was viewed primarily as a way of making factual assertions, and the other uses of language tended to be ignored, as Austin states at the beginning of Lecture 1, "It was for too long the assumption of philosophers that the business of a 'statement' can only be to 'describe' some state of affairs, or to 'state some fact ...

  8. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Rogers and Farson write: "Active listening is an important way to bring about changes in people. Despite the popular notion that listening is a passive approach, clinical and research evidence clearly shows that sensitive listening is a most effective agent for individual personality change and group development.

  9. International English Language Testing System - Wikipedia

    en.wikipedia.org/wiki/International_English...

    International English Language Testing System (IELTS / ˈ aɪ. ɛ l t s /) [6] is an international standardized test of English language proficiency for non-native English language speakers. It is jointly managed by the British Council, IDP and Cambridge English, [6] and was established in 1989. IELTS is one of the major English-language tests ...