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If you have questions, please call 1-877-711-3662, TDD 1-866-467-4970, Monday through Thursday from 8 a.m. to 8 p.m.; Friday from 8 a.m. to 7 p.m. The call is free. Text your enrollment or frequently asked questions to 357662. Click here to create a FL Medicaid Member Portal account and send a secure message.
Medicaid is a medical assistance program that provides access to health care for low-income families and individuals. Medicaid also assists the elderly and people with disabilities with the costs of nursing facility care and other medical and long-term care expenses.
call our Medicaid Helpline at 1-877-254-1055 or visit www.ahca.myflorida.com/Medicaid. THE MEDICAID CHOICE COUNSELING HOTLINE • Choosing a Medicaid health or dental plan • Changing your Medicaid health or dental plan • If you have questions about the member portal • Information about the Statewide Medicaid Managed Care (SMMC) program
If you have questions about Medicaid coverage, please call the Medicaid Helpline at 1-877-254-1055 (TDD 1-866-467-4970). Staff are available to assist you Monday through Friday, 8am-5pm EST.
Call the toll-free number (866) 762-2237 or visit http://www.myflorida.com/accessflorida/. A person who moves here from another state, who had Medicaid in the prior state, has to apply for Medicaid in Florida.
To inquire about Medicaid, food stamps or temporary cash assistance; 1-866-762-2237; www.myflorida.com/accessflorida; Department of Elder Affairs (DOEA) & Aging and Disability Resource Centers. To inquire about senior employment, housing opportunities, long-term care program screening, and health & wellness programs; 1-800-963-5337
Medicaid Eligibility. Medicaid provides medical coverage to low-income individuals and families. The state and federal government share the cost of the Medicaid program. Medicaid services in Florida are administered by the Agency for Health Care Administration.
NOTE: If you need additional information about LTC eligibility please contact your local Aging and Disability Resource Center (ADRC) at 1-800-96-ELDER (1-800-963-5337). Some Medicaid recipients will receive directions that they must enroll in a plan.
Contact Us. Have questions? We can help. Choice Counselors are available at 1-877-711-3662 to answer your questions M-TH 8am-8pm, F 8am-7pm ET.
This application provides access to the CMS.gov Contacts Database. Search for contacts using the search options below.