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Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.
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If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."
If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app password. If you use a verizon.net email, enter verizon.net server info. Use your full email address as your username.
Create distribution lists to save time when you send emails to a group of contacts from the contacts you already have in your AOL Contacts, set up a contact list with a group of people you often send emails. For example, you email the same content to 3 friends every week. Instead, create a contact list called "Friends".