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Ticket Tool is an advanced highly customizable ticket bot designed to handle everything you need to effectively support your community.
Ticket Tool is an advanced highly customizable ticket bot designed to handle everything you need to effectively support your community.
Ticket Tool is a highly versatile support bot for Discord which started development in 2019. It allows for private support channels, which we call tickets, between your staff team and individuals who look for help.
Ticket Tool is an advanced highly customizable ticket bot designed to handle everything you need to effectively support your community.
A variable, just as in math, is something that can have a changing state. In your tickets you have access to certain variables whose value will vary among tickets, you can use these variables on the different fields of your ticket messages!! Let's see a bit more about what each variable works for
Invite the bot using the Official Invite. Make sure you do not edit the permissions the web page will ask for, as they are completely needed for the bot to function properly.
When enabled, this option will make Ticket Tool to automatically pin the Ticket Message as soon as the ticket is created and the core message sent, this allows your team to quickly access to the Close and Claim buttons, if they have been enabled.
To prevent that, Ticket Tool counts with overflow categories, which are additional categories. Once your main category is full, the bot will go ahead and place the new ticket in the next one available.
The free version allows you to save up the last 500 messages of your tickets. Being Premium will allow you to save 1000 messages and to use the $transcript command in non-ticket channels. Additionally it allows you to embed up to 8mb worth of attachments on your transcripts.
Using Dropdowns for ticket creation! To access these settings: Head to your Dashboard Select your server Go to the Panel Configs Tab Under Ticket Creation , click on DropDown Style Options