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• Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
AOL Video relies on Adobe Flash Player cookies to play video. The Adobe Flash Player settings you may have set up on your computer can prevent videos from loading properly. To make sure that you can view videos on AOL Video, you'll need to properly configure your Adobe Flash Player settings. Check out the instructions below for more details: 1.
• Find out what version of Safari you're using • Find out what version of Firefox you're using • Find out what version of Chrome you're using. While Internet Explorer may still work with some AOL products and sites, it's no longer supported by Microsoft. For secure browsing, we recommend you download a different supported browser.
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Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different web browser. 9. Update your device's operating system to the latest version. 10.
Learn how to enable JavaScript in your browser to access additional AOL features and content.