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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  5. Preventing this insidious email forwarding scam that will ...

    www.aol.com/preventing-insidious-email...

    An alias email address is an additional email address that can be used to receive emails in the same mailbox as the primary email address. It acts as a forwarding address, directing emails to the ...

  6. Go phish? Cybersecurity experts explain what phishing scams are

    www.aol.com/lifestyle/phish-cybersecurity...

    3. Use multi-factor authentication. Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a ...

  7. BBB Scam Alert: New Facebook phishing scam scares page ... - AOL

    www.aol.com/bbb-scam-alert-facebook-phishing...

    The latest social media scam is another phishing scheme designed to scare Facebook users into sharing their login credentials. Don't be fooled. BBB Scam Alert: New Facebook phishing scam scares ...

  8. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  9. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.