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2. Amazon, Facebook and More Companies That Went Remote in 2021

   www.aol.com/finance/amazon-facebook-more...

   1. Amazon. Amazon, a company that now employs more than 1 million people worldwide, said in October that it would allow its employees to work remotely at least some of the time.

3. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

4. A leading remote-work expert says Amazon's RTO order is ... - AOL

   www.aol.com/amazons-rto-mandate-backdoor-layoff...

   Amazon's return-to-office mandate is a move to cut head count, says Stanford economist Nicholas Bloom. Bloom told BI the policy may harm areas like AI, where recruiting top talent is challenging.

5. Amazon (company) - Wikipedia

   en.wikipedia.org/wiki/Amazon_(company)

   Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n / ⓘ, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]

6. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.