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Skype's refund policy states that they will provide refunds in full if customers have used less than €1 of their Skype Credit. "Upon a duly submitted request, Skype will refund you on a pro-rata basis for the unused period of a Product." Skype has come under some criticism from users for the inability to completely close accounts.
The Skype protocol is a proprietary network used for Internet telephony. Its specifications are not publicly available, and all official applications based on the protocol are closed-source . It lacks interoperability with most Voice over IP (VoIP) networks, so it requires licensing from Skype for any integration.
Skype Technologies (also known as Skype Software, Skype Communications, Skype Inc., and Skype Limited) is a telecommunications company headquartered in Luxembourg City, Luxembourg, whose chief business is the manufacturing and marketing of the video chat and instant messaging computer software program Skype, and various Internet telephony services associated with it. [1]
Skype users can call landline and mobile phone numbers (previously known as SkypeOut) using Skype Credit or a calling subscription. Additionally, users can purchase a Skype Number (previously called SkypeIn and Online Number) that lets contacts call their Skype client from a landline or mobile phone.
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It is designed for use with the on-premises Skype for Business Server software, and a software as a service version offered as part of 365. It supports text, audio, and video chat, and integrates with Microsoft 365 components such as Exchange and SharePoint .
Skype holds registration information both on the caller's computer and on a Skype server. Skype uses this information to authenticate call recipients and assure that callers seeking authentication access a Skype server rather than an impostor. Skype says that it uses public-key encryption as defined by RSA to accomplish this.
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