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I work night shift for a company that ships with FedEx, and a good 70% of the calls are due to delays in shipment or lost packages, and we have to try to calm FedEx for information. I have tried figuring out online what the customer service hours are, but have not had any luck. I know when I have called after 8pm or so on a weekday, the call ...
Call 1-800-463-3339 then. Say “give me options”, after that say “more options” or press 7 at the first prompt, say “even more options” or press 7 at the second and say “it’s something else” or press 8 at the third. After that, you need to stay on the line and the automated phone system will connect you to a live customer ...
Ask for menu options. It'll give you a list and the last option being,more options (#7), select more options. It'll provide another list and just say "more options" again. The last list will provide a "it's something else" option which you'll need your tracking number for. That'll get you to a live "person".
To speak to a customer service rep at FedEx, do the following: Call 1-800-463-3339. At the first prompt, say "Give me options". At the second prompt, say "More options". At the third prompt, say "Even more options". At the fourth prompt, say "It's something else". At the next prompt, do not say anything or enter your tracking number.
IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries.
FedEx is the worst piece of crap. You cannot find a more unreliable and incompetent logistics company. No wonder why Amazon banned them from providing any service to Amazon and their subsidiaries a couple of years ago. Every single shipment I get with them is either ridiculously late, damaged or lost.
Thursday, 30 September 2021 before 18:00. Initially expected: Thursday, 9/30/2021. OPERATIONAL DELAY. ROISSY CHARLES DE GAULLE CEDEX, 95. From the other comments I guess that means the updated delivery is not true. Update. When it passed 18:00 it changed to: Updated delivery: Thursday, 30 September 2021 by end of day.
So I emailed FedEx Customer support a detailed account. Within 24 hours (this morning) I had a very nice email from Buzz, a customer service rep, that said he was very very sorry for what happened and would have the district manager give me a call as soon as possible. He said if I had any questions, to call FedEx customer service line.
Right now some of my son's wrestling gear from Dicks sporting good is days late less than 40 minutes away. Complete garbage. Fedex for me is late 95% of the time and late by over a week. When I ship woodworking items I only use ups. If the customer wants cheap shipping I use usps, but I can always get ups cheaper.
LisaNDaClub. • 10 mo. ago. Try emailing: support@secretlab.co I order a Magnus Pro Desk on December and received it on March 2023. Email them on Mar 9 regarding not receiving the tool kit for me to build the desk. I got a reply the next day asking me to provide an invoice and video/pictures of what I received.