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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  5. Law of Indonesia - Wikipedia

    en.wikipedia.org/wiki/Law_of_Indonesia

    e. Law of Indonesia is based on a civil law system, intermixed with local customary law and Dutch law. Before the Dutch presence and colonization began in the sixteenth century, indigenous kingdoms ruled the archipelago independently with their own custom laws, known as adat (unwritten, traditional rules still observed in the Indonesian society ...

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  7. Undang - Wikipedia

    en.wikipedia.org/wiki/Undang

    The Undang Yang Empat (Negeri Sembilan Malay: Undang Nan Ompek; Jawi: أوندڠ يڠ امڤت) are the ruling chiefs or territorial chiefs who play an important role in the election of a new Yang di-Pertuan Besar of Negeri Sembilan, Malaysia. The name is believed to be derived from the Malay word undang-undang meaning "law".

  8. Laundry - Wikipedia

    en.wikipedia.org/wiki/Laundry

    Laundry is hung to dry above an Italian street. A self-service laundry in Paris. Laundry in the river in Abidjan, 2006. Laundry is the washing of clothing and other textiles, [1] and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures ...

  9. List of ethnic slurs - Wikipedia

    en.wikipedia.org/wiki/List_of_ethnic_slurs

    Look up slur or epithet in Wiktionary, the free dictionary. The following is a list of ethnic slurs, ethnophaulisms, or ethnic epithets that are, or have been, used as insinuations or allegations about members of a given ethnic, national, or racial group or to refer to them in a derogatory, pejorative, or otherwise insulting manner. Some of the terms listed below (such as "gringo", "yank", etc ...