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  2. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    This list isn't surprising -- or damning -- Hurt explains, because these are frequently used services: "So even though the volume of complaints is high, the actual rate of complaints is relatively ...

  3. The Difference Between Tattling and Reporting a Concern at Work

    www.aol.com/news/2010-08-09-workplace-complaint.html

    workplace-complaint. Let's face it: Not everybody acts appropriately in the workplace. From a co-worker updating her Facebook page on company time to a colleague fond of making comments about the ...

  4. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  6. Criticism of Walmart - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Walmart

    Critics say that Walmart's lower prices draw customers away from smaller Main Street businesses, hurting local small town communities, and that the company hurts the United States economy by relying excessively on Chinese-produced products – Walmart is the largest importer in the United States in many categories, such as electronics and fast ...

  7. Best HRIS for Small Business: Compare Top HR Software - AOL

    www.aol.com/finance/best-hris-small-business...

    Employee management software for recruiting and performance reviews. Compliance, time and attendance, scheduling, and time-off tools. Automated onboarding, offboarding, and compliance notifications.

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

  9. Most workplace discrimination goes unreported. Here's what to ...

    www.aol.com/most-workplace-discrimination-goes...

    Employers are responsible for protecting employees from harassment and discrimination, but studies show most workplace discrimination goes unreported. Most workplace discrimination goes unreported.