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2. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

3. Night auditor - Wikipedia

   en.wikipedia.org/wiki/Night_auditor

   Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...

4. Front office - Wikipedia

   en.wikipedia.org/wiki/Front_office

   This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

5. Hotel desk - Wikipedia

   en.wikipedia.org/wiki/Hotel_desk

   The front desk for the receptionist at a hotel This page was last edited on 17 August 2022, at 15:00 (UTC). Text is available under the Creative Commons ...

6. Concierge - Wikipedia

   en.wikipedia.org/wiki/Concierge

   A hotel concierge is mainly employed in the luxury hotel industry and is often located near the reception desk with their own counter. While the receptionist deals with check-in , check-out and other hotel-related matters in the narrower sense, the concierge is available to guests as a contact person for other inquiries, such as advice and ...

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