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It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
HTML Help 1.0 was released in 1997. In 2006, it was available from Microsoft as HTML Help 1.4. Yes Help and Support Center: A deprecated online help system in Windows Me and Windows XP. Microsoft Help 2 (.hxs) In 2001, Microsoft announced plans for a wide release of HTML Help 2.0, which came to be called Microsoft Help 2.
It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen , Denmark , in 2007. Zendesk raised about $86 million in venture capital investments before going public in 2014.
Windows includes support for Joliet extensions and the ISO 9660:1999 standard. ISO 9660:1999 is supported since Windows XP. MS-DOS and Windows 9x via extensions, such as MSCDEX.EXE (Microsoft CDROM Extension), natively in Windows NT 3.5: Universal Disk Format (UDF) A file system for storing files on optical media.
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been adequately documented and that controls ...
Microsoft Help may refer to: Microsoft WinHelp, Windows 3.0; Microsoft Compiled HTML Help, Internet Explorer 4 and Windows 98; Microsoft Assistance Markup Language, Windows Vista; Microsoft Help 2, the help system used by Visual Studio 2002/2003/2005/2008 and Office 2007; Microsoft Help Viewer, the help system used by Visual Studio 2010
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