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Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. [ 1 ]
Quality by design (QbD) is a concept first outlined by quality expert Joseph M. Juran in publications, most notably Juran on Quality by Design. [1] Designing for quality and innovation is one of the three universal processes of the Juran Trilogy, in which Juran describes what is required to achieve breakthroughs in new products, services, and processes. [2]
In the early 1970s, Dr. Joseph M. Juran was one of the few experts at the time who taught Japanese business leaders how to improve quality. As more companies began to adopt the methods of Juran, William Edwards Deming, and others, Toyota's Operational Excellence movement grew. In contemporary manufacturing, Operational Excellence employs a ...
Gold in the mine is a metaphor for the potential savings in quality improvement efforts. It is essentially a restatement of the Pareto principle in the context of quality costs; digging in the right place can produce great savings, though investigating every possible opportunity is not economically feasible.
In 1941, Joseph M. Juran, a Romanian-born American engineer, came across the work of Italian polymath Vilfredo Pareto. Pareto noted that approximately 80% of Italy's land was owned by 20% of the population. [6] [4] Juran applied the observation that 80% of an issue is caused by 20% of the causes to quality issues. Later during his career, Juran ...
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Joseph M. Juran (1904–2008) - quality control, especially quality circles (1960s, 1970s) K. Rosabeth Moss Kanter - business management and change management (1977)
Joseph M. Juran: "Fitness for use." [10] Fitness is defined by the customer. Noriaki Kano and others, present a two-dimensional model of quality: "must-be quality" and "attractive quality." [17] The former is near to "fitness for use" and the latter is what the customer would love, but has not yet thought about.