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Good news for Zelle users. Thanks to a major policy change that was implemented in November, banks that utilize Zelle will now refund victims of imposter scams. Early Warning Systems (EWS), which ...
The 2,100 financial firms on Zelle, a peer-to-peer network owned by seven banks including JPMorgan Chase and Bank of America, began reversing transfers as of June 30 for customers duped into ...
In other scams, bank customers get an email, text or call from what looks like a person or business they know, urging them to send funds through Zelle. “It’s frighteningly easy,” said Murray.
You should report the transfer(s) to your bank or, if you signed up through the Zelle app, report it to Zelle at (844) 428-8542. According to Fintland, though, banks will first investigate to ...
The Senate's Permanent Subcommittee on Investigations found that reimbursements from the three banks for transactions that Zelle users disputed fell from 62% in 2019 to 38% in 2023, Blumenthal ...
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From 2022 to 2023, Zelle cut the rate of scams by nearly 50% even as the volume of transactions grew 28%, resulting in less money scammed in 2023 than in 2022, said Ben Chance, the chief fraud ...