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Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products. Additionally, be wary if you receive unsolicited emails indicating you've won a prize or contest, or asking you to forward a petition or email.
Hover over hyperlinks with your cursor to preview the destination URL. Sometimes a hyperlink can be displayed as an AOL link in an email when in fact the destination URL is to a malicious domain. • Be careful when authorizing an app to access your account or when providing any third-party access to your account info.
Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.
If your account status is Past Due, unfortunately, you missed a payment to your account. If this happens, we’ll let you know through a notification window that'll display as soon as you sign on to AOL, CompuServe or Netscape Connect. We’ll also let you know through emails and letters that your account is past due.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
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