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Customer proprietary network information (CPNI) is the data collected by telecommunications companies about a consumer's telephone service. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill . [ 2 ]
Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. Marketing provides services to satisfy customers.
The following is a list of notable report generator software. Reporting software is used to generate human-readable reports from various data sources. Commercial software
The FDIC is fully responsible for maintaining an accurate and up-to-date call reports data base readily available to all users. call reports data are a critical publicly available source of information regarding the status of U.S. banking system. [2] Thrifts filed a related report known as the Thrift Financial Report or TFR. Following the ...
PIM manages customer-facing product data required to support multiple geographic locations, multilingual data, maintenance and modification of product information within a centralized product catalogue. PIM can act as a centralized hub for storing product information and from every channel. [3]
Database marketing emerged in the 1980s as a new, improved form of direct marketing. During this period traditional "list broking" was under pressure to modernize, because it was offline and tape-based, and because lists tended to hold limited data. [1]
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Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
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