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You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps. Check your IMAP settings If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct .
1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives.
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For example, you might get a text message or email with a six-digit code that you must enter when you log into your bank account. This extra level of protection keeps scammers and hackers out.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
When you log into your bank, credit card, or other online account (Amazon, your health insurance website, etc.), you might receive a text message or email containing a verification code.
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.