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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [27] [28] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [29]
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The transition to Boost Infinite completed on August 31, 2023, and Republic Wireless shut down the same day. [2] However, many Republic Wireless customers have experienced loss of service, and often their phone number, for lengthy periods as Boost Infinite has been so far incapable of migrating them to their service.
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If you're having a problem with a business, Consumer Ally can help. Write us at HelpMe@WalletPop.com. Q. I was a faithful Boost Mobile customer for years but recently I switched to Virgin Mobile ...
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