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Per SiriusXM data cited in the lawsuit, it took subscribers an average of 11.5 minutes to cancel by phone and 30 minutes to cancel online. According to SiriusXM, many of the statistics cited in ...
James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online.
The lawsuit, filed in New York County Supreme Court, seeks to permanently enjoin SiriusXM from “engaging in the fraudulent, deceptive, and illegal practices alleged” and well as an order ...
The Sirius XM iPhone App became available in the Apple iTunes Store on June 17, 2009. All SiriusXM Internet Radio subscribers are able to download the application from the Apple iTunes App-Store for free. Listening on an iPhone/iPad/iPod Touch is included with some subscription packages, a separate fee is required with other packages.
Sirius XM Class Action Suit – On August 25, 2011, the Court presiding over the lawsuit, Blessing v. Sirius XM Radio Inc. , approved a class action settlement. A federal judge approved a US$180 million class action lawsuit settlement with SiriusXM Satellite Radio that accuses SiriusXM of breaking the law by raising subscription rates following ...
Forty-six states filed and settled a class action lawsuit to change Sirius XM's cancellation process in 2014, and subscribers were still complaining about exorbitant wait times and obtuse menu ...
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James' office points to affidavits from these consumers that allegedly prove the lengthy cancellation conversations, which SiriusXM averages takes subscribers 11.5 minutes by phone and 30 minutes ...
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