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American Airlines is testing a new tool to stop ... to roughly 100 airports ahead of the busy Thanksgiving travel period. ... The sound alerting gate agents to boarding group cheats is not ...
American Airlines is cracking down on flyers who try to cut in line prior to their boarding time.. An “audible signal” will alert gate agents when passengers try to jump ahead of others who ...
American Airlines' new boarding tech might stop you at now over 100 airports. ... Seth Miller, editor and founder of air travel experience analysis site PaxEx.aero, said he can see the benefits of ...
Families, for example, might be booked on several different reservations across more than one group, he said. Airlines typically have workarounds for that, and American noted Wednesday that customers traveling with a companion in an earlier group can simply have a gate agent “override the alert” to continue boarding.
American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. In some instances where a customer may be able to board out of order, like when traveling with a companion of higher status, the agent has a quick way to ...
Experts said that in addition to enforcing the rules and efficiency when boarding the plane, airlines like to reward their highest paying and frequent flyers with early boarding as a perk, so they ...
American Airlines is testing a new boarding gate system that will help ensure that people who paid extra for or deserve priority boarding actually get priority boarding. Apparently, those boarding ...
American Airlines is bolstering its technology to ensure that passengers board only when their assigned group is called as airports prepare for holiday travel, the airline announced in a release ...