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In May 2014, the company was fined $7.5 million by the U.S. Federal Communications Commission for failing to honor consumer requests to opt-out of marketing messages delivered by phone and text messages. Sprint was ordered to implement a comprehensive two-year plan to comply with the commission's rules including training of Sprint employees on ...
Nine former Sprint employees have been charged with accessing thousands of customer accounts to make millions of dollars worth of illegal calls, the United States Attorney for the Southern ...
Billing was already showing the T-Mobile brand, and all retail, customer service, and all other company branding switched to the T-Mobile brand. T-Mobile and Sprint accounts were still managed by employees in separate systems and the company still offered Sprint branded SIM cards. New rate plans were also introduced as well for all new and ...
The campus was designed to accommodate 14,500 employees and it reached its maximum capacity at the time of the Nextel-Sprint merger in 2004. Since then Sprint has been downsizing with 11,000 employees (7,300 Sprint employees, the rest contractors) in the complex in 2010.
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Sprint Direct Connect Now, based on Qualcomm Inc.'s proven push-to-talk technology platform, effectively extends Sprint's growing push-to-talk franchise - with more than 1 million Sprint Direct ...
The Sprint brand was officially amalgamated into T-Mobile on August 2, 2020. No new customers will be accepted to the Sprint network or plans going forward, and current Sprint customers can walk into almost any T-Mobile store (and vice versa) to be helped. Customer service and websites were also integrated this day as well.
Sprint also acquired fellow prepaid wireless provider Virgin Mobile USA in 2010—both Boost and Virgin Mobile were re-organized into a new group within Sprint, encompassing the two brands and other no-contract phone services offered by the company. [13]