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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  4. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  5. Scammers Are Targeting Your Phone. Here’s What To Watch For.

    www.aol.com/scammers-targeting-phone-watch...

    Spear phishing expands on the old phishing scam by offering some information in an effort to get the customer to surrender the rest. For example, the "bank" might call under the guise of trying to ...

  6. AAA warns of scam emails and texts targeting members. What ...

    www.aol.com/aaa-warns-scam-emails-texts...

    You can also report texting scam attempts to your wireless service provider by forwarding unwanted texts to 7726 or "SPAM." Emily Barnes is the New York State Team consumer advocate reporter for ...

  7. A Devastating Click: How an Email Scam Can Cost You ... - AOL

    www.aol.com/devastating-click-email-scam-cost...

    If a stranger contacts you by email claiming to represent the estate of a relative you haven’t spoken with in a long time, chances are it’s a fraudulent scheme waiting to happen.

  8. Scam baiting - Wikipedia

    en.wikipedia.org/wiki/Scam_baiting

    For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...

  9. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.