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Software quality assurance (SQA) is a means and practice of monitoring all software engineering processes, methods, and work products to ensure compliance against defined standards. [1] It may include ensuring conformance to standards or models, such as ISO/IEC 9126 (now superseded by ISO 25010), SPICE or CMMI .
Recovery-oriented computing (sometimes abbreviated to ROC) is a method constructed at Stanford University and the University of California, Berkeley for developing reliable Internet services. Its proponents seek to recognize computer bugs as inevitable, and then reduce their harmful effects. The National Science Foundation funds the project.
According to ITIL, SAM is defined as “…all of the infrastructure and processes necessary for the effective management, control, and protection of the software assets…throughout all stages of their lifecycle.” [1] Fundamentally intended to be part of an organization's information technology business strategy, the goals of SAM are to ...
Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any.
The Security Content Automation Protocol (SCAP) is a method for using specific standards to enable automated vulnerability management, measurement, and policy compliance evaluation of systems deployed in an organization, including e.g., FISMA (Federal Information Security Management Act, 2002) compliance.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of baselines.
PTC Integrity Lifecycle Manager (formerly MKS Integrity) is a software system lifecycle management (SSLM) and application lifecycle management (ALM) platform developed by MKS Inc. and was first released in 2001. The software is client/server, with both desktop and web client interfaces. It provides software development organizations with a ...