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If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
Image challenges happen when we suspect suspicious activity on your account. This could be signing in from an unknown location, sending bulk emails, or anything else out of the ordinary to your account.
In AOL Mail, click Compose.; Click the Attach icon. - Your computer's file manager will open. Find and select the file or image you'd like to attach. Click Open.; The file or image will be attached below the body of the email.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments. The image sent may have been sent as an attachment rather than an embedded image.
1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives.
Manufacturers cannot answer questions about your AOL Mail settings, or your AOL username or password. Thunderbird – Follow steps for manual configuration. Outlook 2016 – Follow steps under "Other Email Accounts." Outlook 2013 – Follow steps under "Other Email Accounts." Outlook 2010 – Follow steps under "Other Email Accounts."
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.