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NHS Tayside was originally formed as Tayside Health Board in April 1974. [4] It replaced the Eastern Regional Hospital Board, which itself had been created in July 1948 as a result of the creation of the National Health Service, as having the responsibility for managing hospital provision in Dundee, Angus and Perth and Kinross (the Eastern Regional Hospital Board had also had some ...
The facility was intended to replace the ageing Crieff Cottage Hospital on Pittenzie Street. [1] It was designed by W. S. Atkins and opened 1995. [1] It was sited conveniently close to the local GP-operated health centre which itself was replaced in 2001. [2]
The SPSO examines complaints where a member of the public claims to have suffered injustice or hardship as a result of maladministration or service failure. The SPSO is the 'last resort'; investigating cases after the complainant has already exhausted the formal complaints procedure of the organisation concerned.
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The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
The first donation to the hospital was a legacy from Mrs Clerk-Rattray in 1882. [1] Subsequently, Mrs Macpherson of Newton Castle gifted the site and further donations were then forthcoming. [1]
The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. [2]