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The hotel industry in Vietnam is an important economic sector, contributing significantly to the country's GDP. [ 15 ] [ 16 ] [ 17 ] According to statistics from the Vietnam National Administration of Tourism , in 2022, Vietnam had a total of 32,313 accommodation establishments [ 18 ] [ 19 ] with 611,352 rooms, including 1,576 hotels with three ...
Today, they are considered the most important piece of hotel technology. [2] In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc.
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel associations and industry partners and suppliers.
Room service with empanadas at Boon Hotel + Spa in Guerneville, California. Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties.
January 1869: Forty-five Hotelmen met at Hotel Trier, in Koblenz, Germany and created an Alliance under the name of All Hotelmen Alliance (AHA) with the aim of facilitating growth and organization in the industry. In that era, hotels were of a different standard, and needed a strong voice to communicate their needs and sustain their businesses.
A referral hotel is a hotel chain that offers branding to independently operated hotels; the chain itself is founded by or owned by the member hotels as a group. Many former referral chains have been converted to franchises; the largest surviving member-owned chain is Best Western .
Operations, see Business operations; Organization development – (OD) planned, structured, organization-wide effort to increase the organization's effectiveness and health. Organization – social arrangement which pursues collective goals, which controls its own performance, and which has a boundary separating it from its environment. Poison ...