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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

3. Consumer relationship system - Wikipedia

   en.wikipedia.org/wiki/Consumer_relationship_system

   Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

4. List of computing and IT abbreviations - Wikipedia

   en.wikipedia.org/wiki/List_of_computing_and_IT...

   SDK—Software Development Kit; SDL—Simple DirectMedia Layer; SDN—Service Delivery Network; SDP—Session Description Protocol; SDR—Software-Defined Radio; SDRAM—Synchronous Dynamic Random-Access Memory; SDSL—Symmetric DSL; SE—Single Ended; SEI—Software Engineering Institute; SEO—Search Engine Optimization; SFTP—Secure FTP

5. Everything You Need to Know About CRM Software - AOL

   www.aol.com/everything-know-crm-software...

   CRM software helps small businesses: Generate leads: According to a Zoho survey, CRM use can result in a “300% improvement in lead conversion rates.” Most CRMs have lead management tools for ...

6. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   Several CRM software packages exist that can help companies in deploying CRM activities. Besides choosing one of these packages, companies can also choose to design and build their own solutions. In order to implement CRM in an effective way, one needs to consider the following factors: Create a customer-focused culture in the organization.

7. Act! LLC - Wikipedia

   en.wikipedia.org/wiki/Act!_LLC

   The original name for the software was Activity Control Technology, then Automated Contact Tracking, before finally just using the acronym. The name of the company was subsequently changed to Contact Software International and it was sold in 1993 to Symantec Corporation, who in 1999 then sold it to SalesLogix.