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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
The second-generation iPhone SE's camera hardware is the same as the iPhone 8, but adds Portrait mode, Portrait lighting, Smart HDR, extended dynamic range for video up to 30 fps, stereo recording and cinematic video stabilization. The iPhone 12 and 12 Pro series brought Night Mode to all camera lenses, including the TrueDepth camera. It also ...
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
A phone that doesn't play sound properly during calls isn't much of a phone at all. This is unfortunately happening to some iPhone 12 devices, but Apple will fix it for free.The company posted a ...
Apple has insisted that the overheating issue was related to a software bug and was not related to the new hardware or design in the iPhone 15 Pro models, which introduced a new titanium frame with an aluminum substructure to replace the stainless steel frame from the past several Pro models. Since iOS 17.0.3 was released, new reports have ...
A diagnostic program (also known as a test mode) is an automatic computer program sequence that determines the operational status within the software, hardware, or any combination thereof in a component, a system, or a network of systems. Diagnostic programs ideally provide the user with guidance regarding any issues or problems found during ...
Delays beginning the tests a fraction of a second to allow the hardware to stabilize. Jumps to ROM code in diagnostic card (if found) Disables and clears all DMA and interrupts. Turns on the screen. Checks the general hardware configuration. If the screen remains a light gray color and the tests continue, the hardware is OK.
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