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Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.
Make a complaint. T&Cs. Modern Slavery Statement. Here For You - Supporting your needs. Accessibility. Welsh language support. ©BT 2024. Get help with your BT broadband. Whether you need support setting up your internet connection or managing your service, you'll find a range of helpful articles.
BT Help is the place to come for support with all your BT products and services. From speeding up your internet connection to managing your account and billing.
Chat now. Chat is available between 7am and 10:45pm, 7 days a week. More options. Ask the BT Community. Make a complaint. Contact us. Help with BT's broadband, TV and phone services, plus billing options and advice.
Home broadband users can contact BT customer services and technical support by phoning 0330 1234 150, or 150 from a BT mobile. Customer service opening hours are: Monday to Friday 8am-9pm Weekends and bank holidays 8am-8pm Alternatively, live chat is available between 7am-10.30pm any day of the week. BT Business Broadband customer service If ...
Text HELP and your landline phone number to 61998; BT Broadband will run some test; You’ll get a follow up call within 30 minutes; It’s really that simple to contact BT Broadband by SMS. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot that’s suitable for you.
If you're having problems with your BT broadband, here are several ways you can contact BT for help. If you’re a BT customer looking for the easiest way to get customer support, here are your choices. BT offers a range of customer service contact options for both household and business users.