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In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something (goods or services); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations.
The term "reliability-centered maintenance" authored by Tom Matteson, Stanley Nowlan and Howard Heap of United Airlines (UAL) to describe a process used to determine the optimum maintenance requirements for aircraft [3] [disputed – discuss] (having left United Airlines to pursue a consulting career a few months before the publication of the final Nowlan-Heap report, Matteson received no ...
In systems engineering, dependability is a measure of a system's availability, reliability, maintainability, and in some cases, other characteristics such as durability, safety and security. [1]
Reliability engineering is a sub-discipline of systems engineering that emphasizes the ability of equipment to function without failure. Reliability is defined as the probability that a product, system, or service will perform its intended function adequately for a specified period of time, OR will operate in a defined environment without failure. [1]
Management control can be defined as a systematic torture by business management to compare performance to predetermined standards, plans, or objectives to determine whether performance is in line with these standards and presumably to take any remedial action required to see that human and other corporate resources are being used most ...
Being a small business owner can mean seeing the satisfaction of your ideas coming to life and customers using your products or services. But you also assume some risk that your business could fail.
Measuring service quality may involve both subjective and objective processes. In both cases, it is often some aspect of customer satisfaction which is being assessed. However, customer satisfaction is an indirect measure of service quality. Research has also indicated that the presence of service quality leads to several outcomes including ...
It has a business model of 1) checking facts – that's what they do and it's all they do, and 2) being strictly non-partisan. So based on this the assumption would be that they are fairly reliable. But we need more proof, so...