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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  5. Locked out of your email? Here's how to change and recover ...

    www.aol.com/news/change-gmail-password-heres...

    How to change your Gmail password if you have forgotten (or lost) it. Google says to follow these steps: 1. Navigate to this link to begin account recovery.2. Use one of the account recovery ...

  6. Sending any kind of response can confirm that an email address is in use – potentially inviting more scam emails in the future. The messages are doubly threatening because they look as if the ...

  7. Go phish? Cybersecurity experts explain what phishing ... - AOL

    www.aol.com/lifestyle/phish-cybersecurity...

    Multi-factor authentication makes it harder for scammers to log on to your accounts if they happen to get a hold of your username and password, according to the FTC. 4. Back up your data.

  8. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field. The scammer will then create a password that only he knows and will reboot the computer. The user won’t be able to log into his PC unless he pays the scammer.