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  2. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. ... Shop the best New Year's Amazon deals for big savings ...

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  4. ‘The Customer Is NOT Always Right!’: Here’s What Retail ...

    www.aol.com/customer-not-always-retail-workers...

    Retail workers recently fantasized about what they would do if they were in charge. And we have to say: They've got some good ideas.

  5. The very existence of the subreddit r/RetailHell — an 80,000-strong community of disgruntled workers — should tell you everything you need to know about the service industry (hint: it sucks ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  8. Hospitality Workers Share 50 Encounters With Customers That ...

    www.aol.com/lifestyle/64-nightmare-customer...

    Customer service jobs are one of the most difficult ones out there, and anyone working one deserves at least a medal and a pat on the back for surviving. This might sound over the top, but in many ...

  9. Customer service workers reveal the things they’ve done to ...

    www.aol.com/customer-workers-reveal-things-ve...

    Recently, TikTok user Darron Cardosa kicked off a new trend encouraging all of his fellow customer service workers to share the things they’ve done to a customer after they were rude.