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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

3. AOL Favorites FAQs - AOL Help

   help.aol.com/articles/aol-favorites-faqs

   Once the form is complete, click Add Favorite. A dialogue box will pop up confirming the new Favorite. Your Favorite will be available on your AOL Favorites page. Note: If you would like to continue adding Favorites, click Add Another Favorite. From here you can choose to add another Favorite or close the box to continue.

4. Turn pop-ups off or on in your browser - AOL Help

   help.aol.com/articles/disable-or-enable-pop-ups...

   • Manage pop-ups in Firefox • Manage pop-ups in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

5. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

6. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.

7. Bookmark websites to your Favorites in AOL Desktop Gold

   help.aol.com/articles/aol-desktop-software-using...

   Edit a Favorite's folder's name. 1. Click the Favorite Places icon. 2. Select the folder you want to edit. 3. Click Edit. 4. Enter a new name for the folder. 5. Click Enter. Move an item to a different Favorites folder. 1. Click the Favorite Places icon. 2. Open the folder that contains the Favorite you want to move. 3. Step three.

8. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

9. Fix problems signing in to AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-signing-in-to...

   Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.