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  2. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window

  4. Browser hijacking - Wikipedia

    en.wikipedia.org/wiki/Browser_hijacking

    Many browser hijacking programs are included in software bundles that the user did not choose and are included as "offers" in the installer for another program, often included with no uninstall instructions, or documentation on what they do, and are presented in a way that is designed to be confusing for the average user, to trick them into ...

  5. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer may claim that this is a unique ID used to identify the user's computer, before reading out the identifier to "verify" that they are a legitimate support company with information on the victim's computer, or claim that the CLSID listed is actually a "Computer Licence Security ID" that must be renewed. [33] [34] [35]

  7. HijackThis - Wikipedia

    en.wikipedia.org/wiki/HijackThis

    The program is notable for quickly scanning a user's computer to display the most common locations of malware, rather than relying on a database of known spyware. HijackThis is used primarily for diagnosis of malware, not to remove or detect spyware—as uninformed use of its removal facilities can cause significant software damage to a computer.

  8. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.

  9. Let's get you into your account - AOL

    login.aol.com/forgot/?lang=en-gb&intl=uk

    Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address