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  2. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  3. ConsumerAffairs - Wikipedia

    en.wikipedia.org/wiki/ConsumerAffairs

    ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

  4. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  5. Return fraud is costing retailers billions. A new AI program ...

    www.aol.com/news/return-fraud-costing-retailers...

    Lacoste is using AI tech Vrai to detect counterfeit returns. Return fraud costs retailers billions, with billions lost globally. Amazon and other retailers face scams exploiting return policies ...

  6. DirectBuy - Wikipedia

    en.wikipedia.org/wiki/DirectBuy

    [19] [22] Consumer Reports also found that prices for items such as electronics were, in some instances, higher than available from online retailers; the "deep discounts" were found on flooring and high-end furniture. [17] [18] [19] Despite the high fees, DirectBuy reported that 75% of its customers renewed their memberships in 2009. [23]

  7. The most (and least) reliable cars of 2023 ranked - AOL

    www.aol.com/finance/more-money-most-least...

    When it comes to product reviews, Consumer Reports is the gold standard. Gathering data from 300,000 vehicles from 2000-2023, CR’s team of engineers, journalists, researchers and scientists has ...

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