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Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76] In 2009, after completing transition from their old service, Comcast had 7.6 million voice customers. [77] As of the end of 2013, Comcast Digital Voice had reached 10.7 million subscribers. [78]
The 2016 ACSI survey placed Comcast in the bottom half (11th out of 14) of Internet Service Providers and 8th out of 13 on subscription television service. [12] The 2016 Consumer Reports' telecom service Ratings reported that Comcast was among the bottom dwellers in overall customer satisfaction.
Comcast trucks and personnel worked to restore service Friday, May 17, 2024, in Indianhead Acres, which was heavily damaged in the May 10 tornado outbreak.
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
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Altice USA (also known as Optimum); AT&T Internet; Charter Communications (also known as Spectrum); Comcast High Speed Internet (also known as Xfinity); Consolidated Communications (including FairPoint Communications)
Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand).
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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