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2. Find Remote Jobs at These 41 Work-From-Home Companies - AOL

   www.aol.com/remote-jobs-32-home-companies...

   The company employs “remote-based ambassadors” for call center, customer service, HR and IT positions. Activus Connect also has a Great Place to Work certification, which indicates high job ...

3. The top 10 remote side hustles - AOL

   www.aol.com/finance/top-10-side-hustles-still...

   Customer Service Representative ($16/hour) ... Nurse practitioners came out on top as the highest-paid remote side job at $56 per hour, and therapists were ranked second with a $30 hourly wage ...

4. 10 Remote Jobs That Anyone Can Do - AOL

   www.aol.com/8-entry-level-home-jobs-220013898.html

   Customer Service Representative. If you enjoy helping others, this may be a great entry-level remote job for you. The median pay is $17.75 per hour, according to the Bureau of Labor Statistics.

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

6. Workforce management - Wikipedia

   en.wikipedia.org/wiki/Workforce_management

   Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

7. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.