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The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence. The Baldrige Award is the highest [2] formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States.
Howard Malcolm "Mac" Baldrige Jr. (October 4, 1922 – July 25, 1987) was an American businessman. He served as the United States Secretary of Commerce from 1981 until he died in 1987. He was inducted into the ProRodeo Hall of Fame in 1988.
The creation of the Malcolm Baldrige National Quality Award in August 1987; The creation of the Federal Quality Institute in June 1988; The adoption of TQM by many elements of government and the armed forces, including the United States Department of Defense, [5] United States Army, [6] and United States Coast Guard [7]
First promoted in Japan with the Deming prize which was adopted and adapted in USA as the Malcolm Baldrige National Quality Award and in Europe as the European Foundation for Quality Management award (each with their own variations). TRIZ — meaning "theory of inventive problem solving"
The Baldrige Performance Excellence Program educates organizations in improving their performance and administers the Malcolm Baldrige National Quality Award. The Baldrige Award recognizes U.S. organizations for performance excellence based on the Baldrige Criteria for Performance Excellence.
Since 1989, [6] ASQ has administered the annual Malcolm Baldrige National Quality Award. [7] [8] The ASQ also gives the Dorian Shainin Medal, which is awarded annually for the "Development and Application of Creative or Unique Statistical Approaches in the Solving of Problems Relative to the Quality of Product or Service". [9]
The foundation provides a variety of services to assist businesses in achieving excellence in all areas of the Baldrige Criteria for Performance Excellence (leadership, customer focus, and process management among others) including seminars to teach concepts, such as balanced scorecards and also lessons in strategic planning. Businesses who ...
The most widely recognized quality awards are the Deming Prize (the first of its kind) and the EFQM Excellence and Malcolm Baldrige National Quality Awards (due to their size). [5] [6] The national quality award phenomenon grew out of the Total Quality Management movement of the 1980s. [7]