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The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "Positive emotions in the workplace help employees obtain favorable outcomes including achievement, job enrichment and higher quality social context". [2] "
Occupational stress is a concern for both employees and employers because stressful job conditions are related to employees' emotional well-being, physical health, and job performance. [3] The World Health Organization and the International Labour Organization conducted a study. The results showed that exposure to long working hours, operates ...
Intrinsic Motivation- This behavior happens out of the pure thought of an individual’s need. Not as compensation. This behavior is used out of the pure need of self-motivation. It is the need to prove one’s self worth. Extrinsic motivation is triggered by external rewards. Meaning, the need for a reward outside of themselves feeling ...
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers.
Normative commitment in employees is also high where employees regularly see visible examples of the employer being committed to employee well-being. An employee with greater organizational commitment has a greater chance of contributing to organizational success and will also experience higher levels of job satisfaction.
Examples of how an employee can use social undermining in the work environment are behaviors that are used to delay the work of co-workers, to make them look bad or slow them down, competing with co-workers to gain status and recognition and giving co-workers incorrect or even misleading information about a particular job. [2]
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Emotion-Driven Outcomes: AET posits that emotions generated by affective events at work have consequences for employee attitudes and behaviors. For example, positive emotions may lead to increased job satisfaction, improved performance, and greater commitment to the organization, while negative emotions might result in reduced job satisfaction ...