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A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware , installing and updating software packages, and creating and maintaining computer networks .
3.5" Floppy disk drive by Alps Electric with FRU number A field-replaceable unit (FRU) [1] is a printed circuit board, part, or assembly that can be quickly and easily removed from a computer or other piece of electronic equipment, and replaced by the user or a technician without having to send the entire product or system to a repair facility.
Whether an extended service plan is worth the extra cost depends on the item and the perceived value by the consumer. Basic service plans on desktop computers, for example, typically come close to the actual average repair cost of a system, with the retailer using the service plan as a way to keep the customer from going to a competing service center.
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Level of Repair Analysis (LORA) is used as an analytical methodology used to determine where an item will be replaced, repaired, or discarded based on cost considerations and operational readiness requirements.
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