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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [ 27 ] [ 28 ] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [ 29 ]
Subscriber counts are sourced from each companies quarterly reports. Subscriber counts include what each companies quarterly report states, whether it be just postpaid and prepaid (as in the case of Boost Mobile and UScellular) or a combination of postpaid, prepaid and fixed-wireless access as in the case of AT&T, T-Mobile and Verizon).
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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
Let's use T-Mobile as an example here. • Open your email program and type out your message. • Type the contact’s 10-digit phone number in the recipient box.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
To get technical assistance once you’ve signed up, please call the phone number provided with your 24x7 Live Support subscription in MyAccount. Our live experts are here to help you over the phone 24x7, or via chat from 8AM-1AM EST, 7 days a week.