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2. Service blueprint - Wikipedia

   en.wikipedia.org/wiki/Service_blueprint

   A service blueprint for the organization of a conference. The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service.

3. Microsoft PowerPoint - Wikipedia

   en.wikipedia.org/wiki/Microsoft_PowerPoint

   PowerPoint for the web is a free lightweight version of Microsoft PowerPoint available as part of Office on the web, which also includes web versions of Microsoft Excel and Microsoft Word. PowerPoint for the web does not support inserting or editing charts, equations, or audio or video stored on your PC, but they are all displayed in the ...

4. Service design - Wikipedia

   en.wikipedia.org/wiki/Service_design

   Service design is the activity of planning and arranging people, infrastructure, communication and material components of a service in order to improve its quality, and the interaction between the service provider and its users. Service design may function as a way to inform changes to an existing service or create a new service entirely. [1]

5. Service 4.0 - Wikipedia

   en.wikipedia.org/wiki/Service_4.0

   In 2008, Bitner, Ostrom and Morgan [10] departed from the idea that services are processes designed to deliver customer experiences, and to control their output they proposed the Service Blueprint, a visual tool to design the services and compare the desired service against the actual delivery, and make the necessary adjustments to design the moments of truth (as proposed by Carlzon [11]) and ...

6. List of Microsoft 365 applications and services - Wikipedia

   en.wikipedia.org/wiki/List_of_Microsoft_365...

   PowerPoint: May 22, 1990: Yes Yes Yes Power BI: July 11, 2011: Yes Yes Yes Project: 1984: Yes Yes No Publisher: 1991: Yes No No Visio: 1992: Yes No No [1] Sway: 2014: Yes Yes No Word: October 25, 1983: Yes Yes Yes Forms: June 20, 2016: No Yes No Bookings: July 20, 2016: No Yes Yes Delve: March 2015: No Yes Yes Office Online: June 7, 2010: No ...

7. ESPN Reporter Reveals He Once Broke NFL News Right After ...

   www.aol.com/espn-reporter-reveals-once-broke...

   Never miss a story — sign up for PEOPLE's free daily newsletter to stay up-to-date on the best of what PEOPLE has to offer , from celebrity news to compelling human interest stories.. Related ...